Latest News

16Oct 2014

Following on from our success at the Car Dealer Conference we’ve placed an editorial piece in the August issue of the Magazine and we’re really pleased how it’s turned out. You can find it in issue 77 (August 2014) of Car Dealer Magazine and we’ve also posted the piece on our website at the link below. If you have any feedback or comments then we’d love to here them through the usual communication channels. The full article is below – please click each image to view it full…[Continue Reading]

13Oct 2014

After successful client beta testing, Gemini Systems is proud to announce the arrival of our new customer support portal ‘Raptor’ Raptor has been designed in-house to provide our users with the ability to log support tickets and track ticket progress easily.  This allows us to keep a clear audit of any queries raised and the subsequent actions taken, but give greater transparency of the service provided to our customers.  All calls logged by the support department and all subsequent tickets that are raised are visible…[Continue Reading]

10Oct 2014

On the back of the success of the Ford user group we have decided to investigate if other clients would like to take part in bi-annual user groups We are always keen to engage with our customers directly, to understand their business requirements, as we continue development of our Evolution DMS. Meeting the day-to-day needs of our customers, as business requirements change and technology advances, helps to keep our product at the forefront of our industry. We currently have one active user group – Ford franchise specific….[Continue Reading]

01Aug 2014

After successful client beta testing, Gemini Systems is proud to announce the arrival of our new customer support portal ‘Raptor’ Raptor has been designed in-house to provide our users with the ability to log support tickets and track ticket progress easily. This allows not only a clear audit of any queries raised and the subsequent actions taken, but a greater transparency of the service provided to our customers. All calls logged by the support department and all subsequent tickets that are raised are visible in…[Continue Reading]

03Mar 2014

Gemini Systems have designed the perfect marketing tool for your business which will help you fully maximise the huge potential profit that resides in your database Many businesses would like to do more marketing, unfortunately the time to plan and generate the campaign can be lengthy and the high cost of postage means you are not always as proactive as you would like.  That’s why Gemini Systems have designed the perfect marketing tool for your business which will help you fully maximise the huge potential…[Continue Reading]

02Feb 2014

Workshop efficiency is important now more than ever as business look to drive down overheads and increase profitability. Make the best use of the resources at your disposal! Driving Efficiency and Profitability Part 2 – Workshop Loading Workshop efficiency is important now more than ever as business look to drive down overheads and increase profitability. There are several areas within your electronic workshop loading diary which can really help boost and balance your workshop loading and efficiencies leading to a more profitable workshop. We’ve put…[Continue Reading]

01Jan 2014

How would you like your service advisers to work an extra hour for FREE, EVERY SINGLE DAY? Over the next few months we’ll be helping you to understand how to get the very most out of your DMS and the next few issues we’ll be concentrating on Workshop loading and menu pricing. Driving Efficiency and Profitability Part 1 – Menu Pricing This month we’ll tell you how to gain an extra hour of time every day from each of your service advisers, OK, so they aren’t…[Continue Reading]